ENGAGING
EXPERIENCE

Method, Platform and Ecosystem to create, extend, retain “engaging” customers into a community

Engaging Experience extends the Customer Experience (CX) techniques to new techniques

  • Crises are multiplying without solving the previous ones increasing pressure to change individually and collectively
  • The communication tends to say something different from facts
  • Enterprises and territories governments look for new solutions for collective intelligence to engage more broadly and/or more efficiently

ENGAGING EXPERIENCE BENEFITS FOR ENTERPRISES

  • Extend Customer Experience best practices to more broadly engage
  • Create engaging communities around your products and brands
  • Align your marketing strategy and operations
  • Engage better and for a longer term your employees
  • Proactivité face à de potentielles 

ENGAGING EXPERIENCE BENEFITS FOR TERRITORIES

  • More efficient territories by involving engaging communities of citizens 
  • Better prioritize the mid and long term investments, addressing non visible citizens concerns
  • Provides faster and more easily new evidences for the long term impact of decisions
  • Public services employees are more efficiently involved in issues addressing easyness, emotions, values alignment and communities alignments
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